Hello@customtoys.com
01304 806 960
Hello@customtoys.com
01304 806 960
Whether you need decks, concept visuals, or just a trusted partner who won’t ghost you mid-project, we’re here to help you win the pitch and wow the client. Preferably at the same time.
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You’ve got the clients, we’ve got the toys. This is your backstage pass to agency-only perks, special rebates, white-label resources, and everything you need to pitch, propose, and pull off unforgettable merch without lifting a finger (except to email us, obviously). Whether you're branding on behalf of someone else or saying you made the plushies yourself - we don’t judge. We just make you look good.
As if happy clients, top-tier service, and looking like an absolute legend wasn’t enough, we also give you 5% back on every agency order. Yep, real money. Not points. Not exposure. Just a little thank you for bringing the project our way (and for being delightful to work with, obviously). Keep it, reinvest it, or put it towards your next office snack fund. We won’t ask questions.
Get Started
We’re proud to be a Sedex member, and we take that responsibility seriously. Our production partners are regularly audited to ensure they meet high ethical and safety standards. We visit our factory in person, stay closely connected with the team, and keep boots on the ground to make sure everything runs the way it should - fairly, transparently, and with the kind of trust that only comes from working face-to-face (and sharing a few strong cups of tea along the way).
Get StartedWant the finer details? From lead times to logistics, approvals to amendments. Our policies cover everything you need to know before we get stitching (or moulding). No confusing jargon, no hidden clauses, just the important stuff, clearly laid out. Hit the button below to take a look.
Our Policies
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All of our plush toys meet the relevant safety and compliance standards for promotional use in the UK, EU, US and UAE. We work with third-party testing labs (including Bureau Veritas - we know the drill) to ensure all materials, dyes, stitching, and fillings pass the necessary physical, chemical, and allergenic checks. We’ve danced the dance of EN71. And yes, we pass with flying colours (non-toxic ones, we promise).
Start Our Project →We don’t believe in leaving you in the dark. You’ll get timely responses, clear communication, and a dedicated Client Success Manager who keeps you firmly in the loop at every stage. You’ll always know where your project’s at. No radio silence, no chasing, no “just circling back” required.
Start Our Project →
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"Meep, meep meep meep meep meeeeep meep meep meep." - G3N
...Translate?
Whatever your end goal - whether it’s charming potential clients, making your mascot the unofficial mayor of your next trade show, or simply not handing out another sad tote bag, we’ve got a solution for that. In fact, we’ve probably got five. There’s no one-size-fits-all approach here (we’re not selling hats), so we’ll work closely with you to figure out what makes the most sense for your brand, your budget, and your big idea.
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Successful projects delivered to happy clients!
Over 1,000,000 individual toys created!
Over 8,000 individual trees planted to offset carbon emissions and do our bit for the planet!
Google 5 Star reviews from happy clients.
HOTcraze Ltd T/A Custom Toys UK 2025
